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How we work

''If you treat people as they are, you will be instrumental in keeping them as they are.
If you treat them as they could be, you will help them become what they ought to be.'' Goethe

Seeing is both the first step on the Pathway for change and our way of understanding the people and organisations we are working with. It’s a time for questions as much as observation, to discover what’s really going on; the overall direction; where change is needed; what is stuck; where energy for change lies; and where capability lies. We often do this “seeing” together with our clients – so that they “see” more themselves. This, in itself, can start to generate movement and build momentum even in the early stages of the work.

There is no generic solution …

We believe the answers lie within your organisation …within the people. We are very attentive to the change context of each client, bringing insight from other experiences, but working collaboratively to help clients see their organisation for themselves.

…but there is a consistency of approach

Clients find us easy-going and flexible, but certain and authoritative when we need to be. We are able to combine tough, confronting interventions with an authentic respect and compassion for individuals and teams - which often seems to bring out their very best. The way we work is guided by six core values

Authenticity …requiring self awareness, intent, modelling and passion

Rigour and relevance

A place to learn and grow …curious, inquiring, experimental

Collaborative …all the way

Straight talking …we will say what you need to hear not what you want to hear

Purpose beyond profit

“With the help of Transcend we have been able to create a true global organisational structure, operating in more than 20 countries.
More importantly, Transcend is coaching and developing the new leadership team to ensure that a high performing Puma Energy is established.
They are outstanding in facilitating, observing and diagnosing the leadership and culture gaps. From this analysis, Transcend is very effective in
introducing relevant frameworks to enable the leadership team to look in the mirror. As a result the leadership team is fully aware of their situation
and leadership challenges, which allows them to set up pragmatic and effective coordination mechanisms. This enables the organisation to
leap forward by responding timely to the development needs of this rapid growing organisation.”

Peter Erich, CEO, Puma Energy International

Learnings

Coaching Supervision
Michael Thorley
This brief article summarises what coaching and supervision is in the context of an organisational intervention that is helping generate a return on investment in the development of Change Leadership capability. We describe how coaching supervision was set up and give two examples More

Building the capability to lead change – how to set the initial "frame" for success. Nancy Clay
Have you wondered: how do you build the change leadership capability of your leaders in "real time" – i.e. while they are busy leading the implementation of the important work of the organisation? More

Successful change leadership
starts with you
Malcolm Higgs and Nancy Clay
The success of change depends on the leadership capability of individuals as well as organisations. How do your Change Leadership Practices shape up? Read more and try our CLP self assessment tools

Leadership is contextual. Why taking leadership models “off-the-shelf” never really seems to work. More

News & Events

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to Front Foot which is e-mailed three or four times a year.

Sustain.
Transcend launches new associate company to drive change leadership in sustainability. More

Leadership Advisory Group
We are in the early stages of forming a group of senior leaders with an agenda to explore how leadership can be a greater force for good in society. This truly cross-sector group comprising several public and private sector CEOs together with a Bishop and a 4 star General, will hold an agenda-setting meeting in the next three months. More

New research
A new research project led by Transcend research advisor Professor Malcolm Higgs is designed to explore the relationship between personal motivational profiles and individual's change leadership practices. More

Change Leadership Practices ...
self assessment
How good are you at leading complex change? Transcend now offers a suite of tools to enable you to assess and develop your own leadership skills. It starts here

See Transcend in Video ...
"The Aha! Moment"
4 minutes of "illumination". More

Transcend appoints
new Associates Paul Pivcevic and Nick Putnam More

Transcend appointed
by SAP, Lloyds TSB and a major high profile public sector organization More

FT Online
"Leading change is a challenge for Britain's party leaders"
Read Anthony Goodman's articles on Transcend research and coding of UK party leaders speeches. More